Necessary cookies

Necessary cookies are required for the site to work and can’t be switched off. 

Cookie

Provider

Purpose

Duration

__cf_bm

Cloudflare

Distinguishes real visitors from automated bots to protect the site from malicious traffic. It does not identify you personally.

30 minutes

CookieControl

Civic

Stores your cookie preferences so we don’t ask you again on every visit.

90 days

__Secure-access-token

Jisc

Keeps you securely signed in to your account while you use the site.

8 hours

Analytical cookies

Analytical cookies help us understand how visitors use the site so we can improve it. They are only set if you accept them. 

Cookie

Provider

Purpose

Duration

_ga

Google Analytics

Assigns a randomly generated ID so we can tell visitors apart and understand how people use the site over time.

2 years

_ga_*

Google Analytics

Stores information about your current session, such as when it started and how many pages you’ve viewed.

2 years

_hjSessionUser_*

Hotjar

Assigns a random ID the first time you visit, so repeat visits are recognised as the same (anonymous) user.

1 year

_hjSession_*

Hotjar

Holds data about your current visit, so pages viewed within one session are grouped together.

30 minutes

_hjDonePolls

Hotjar

Remembers that you’ve completed a survey, so the same one isn’t shown to you again.

1 year

_hjMinimizedPolls

Hotjar

Remembers that you’ve minimised a survey, so it stays minimised as you move around the site.

1 year

_hjClosedSurveyInvites

Hotjar

Remembers that you’ve responded to or closed a survey invitation, so it doesn’t keep reappearing.

1 year

_hjShownFeedbackMessage

Hotjar

Remembers that you’ve minimised or completed the feedback widget, so it stays minimised on other pages.

1 day to 1 year

_hj* (other)

Hotjar

Temporary cookies and browser storage Hotjar uses to check what your browser supports and to keep its scripts working correctly. They are removed almost immediately.

Seconds to end of session

 

Managing your preferences

Analytical cookies are only set if you choose to accept them. You can change your mind at any time using the cookie settings icon, and any analytical cookies already set will be removed.

If you decline, Google Analytics may still receive basic, cookieless signals (such as a page having been visited) that cannot be used to identify you.