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Once you have launched your survey, you are able to start analysing responses as soon as they come in.

Navigate to the Analyse area of your survey by choosing Analyse on the sidebar menu.

As a default, you’ll be taken to the Overview page, which contains charts for each of your questions and had tools for you to filter or export your responses.

 

Analyse overview page.

Charts and tables

Horizontal bar chart

A horizontal bar chart is displayed as the default for Choice, Dropdown and Grid questions that contain 10 answer options or fewer. If your question contains more than 10 answer options, then this chart will not be available.

The y-axis lists the answer options for the question in the order that the answer options appear in the survey. The x-axis measures the number of times an answer option has been selected by a respondent.

For choice or grid questions that allow multiple answers, the percentages are calculated by how many of your respondents chose that individual answer option.

 

Example of a horizontal bar chart on the Analyse overview page.

Vertical bar chart

A vertical bar chart can be displayed for Choice, Dropdown and Grid questions. If your question contains more than 10 answer options, then this chart will be shown as a default.

The x-axis lists the answer options for the question. The y-axis measures the number of times an answer option has been selected by a respondent.

This chart is useful if you have a lot of answer options. It will display (up to) your top 20 selected answer options. If you have over 20 answer options, then a bar will be added to group ‘All other options’ selected by your respondents.
 
Example of a vertical bar chart on the Analyse overview page.

Pie chart

A pie chart can be displayed for Choice, Dropdown and Grid questions.

So that your pie chart can be read easily, an individual answer option will only be allocated its own slice if it has 10% or more of the share of responses. If it has 9% or less, it will be allocated to an ‘All other options’ slice. 
 
Example of a pie chart on the Analyse overview page.

Table

A table can be displayed for Choice, Dropdown and Grid questions.

The table contains a list of your answer options in the order they appear in your survey, along with a count and a percentage for each option.
 
Example of a table on the Analyse overview page.

Free-text answers

Answers to multi-line and single-line free-text questions are shown in their own scrollable display. 

You can choose how many answers to view in one go using the the buttons at the top of the display.

Each answer contains a link through to the individual response, so you can instantly see the other answers the respondent made in the survey, to provide some context to their free-text response.

Example of a free-text display on the Analyse overview page.

Filtering your responses

You can filter your survey responses by:

  • Response date
  • Question number
  • Answers given by respondents
 
You can apply filters by expanding the Filters tray, which sits vertically on the right side of the Overview page.
 
When you apply filters, they will be reflected in the charts on your Overview and in any data exports.
 
For instructions on how to create custom filters, see the Filtering your responses help page.
Analyse overview page with Filters tray expanded.

Downloading your responses

You can download your responses in two formats:

  • CSV: for analysis in a spreadsheet or statistical software
  • PDF: a rendering of your summary for offline reference.

These exports will reflect any filters that you have applied.
 
For more information on how downloading your responses, see the Downloading your responses help page.
Analyse overview page with Download menu expanded.

Further help and support