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This page explains what information we gather when you visit the Online Surveys website ( and explains how that information may be used. For Jisc’s Privacy notice, visit Jisc’s Privacy notice page.

The information on this page does not apply to any surveys run using the online surveys software. Specifically, it is the sole responsibility of the institution holding the online surveys licence to provide survey respondents with all appropriate information as required either by law or by other statute (such as instruction from an ethics committee) either as part of the survey completion process or via other communication.

In addition, registered users of the online surveys service should refer to the licence agreement signed by their organisation.

Email address use

You will need to provide a valid and operational email address should you wish to log in to online surveys (either to run surveys or access survey results etc).

Your email address will not be passed to any third party except if required by law or in the case of a user abusing the online surveys service – in which case details will be passed to contacts at the relevant institution or service provider.


Cookies (small files stored on your computer’s hard drive) are used for authenticating registered users and are strictly necessary for registered users of online surveys.

One of the cookies online surveys uses is essential for parts of the site to operate and may already have been set. You may delete and block all cookies from this site, but you will not prevent you from using the site as intended.

Cookie NamePurpose
Used to store session information when registered users log in and to prevent forged form submissions.
Callback URL used when signing in or signing out and prevents bad actors from injecting malicious values that point to other sites.
This is a session token which grants you access to Online Surveys and is valid for 8 hours.
This is an access token that expires after 8 hours.

Should you wish to prevent these cookies being stored then this can be accomplished by using browser settings.

Data collected

As with the vast majority of web sites, our web server automatically logs certain information about every request made of it. This information is used for system administration, for bug tracking, and for producing usage statistics.

Data may, on occasion, be passed to the administrators of other computer systems/networks to enable investigation of abuse, problems accessing this site or of system misconfiguration. Otherwise, the logged information is not passed to any third party except if required by law. Summary statistics are extracted from this data and some of these may be made publicly available, but those that are do not include information from which individuals could be identified.

The following data is automatically logged for each request: