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Answer validation

Answer validation allows you to set rules on your questions to ensure your respondents provide answers within some criteria that you have set. For example, you might want to set a word limit for a Multi line question.

Answer validation can be used for Choice (multiple answers), Single line, Multi line and Grid (multiple answers) questions.

Enabling answer validation

To add answer validation to your question:

  1. In the Build area, click on the question you want to add answer validation to.
  2. Open the question’s Properties by clicking the Cog button.
  3. Expand the Validation section section.
  4. Switch on Enable answer validation
  5. Set the criteria of your validation.
  6. Click Finished.

A shield icon will appear on the question to let you know that answer validation has been applied.

Your respondents will not be able to progress to the next page of your survey unless they have provided an answer that matches the criteria you have set.

Question properties with word count validation settings displayed

Types of validation

Choice (multiple answers)

  • Minimum and maximum number of answer choices that can be selected.
 

Single line

  • Minimum and maximum number of characters.
  • Number range (integer).
  • Number range (decimal).
  • Email address.
  • UK telephone number.
  • UK post code.
 

Multi line

  • Minimum and maximum number of words.
 

Grid (multiple answers)

  • Minimum and maximum number of columns selected per row.
  • Minimum and maximum number of rows that can be selected per column.
 

Further help and support

Creating a Survey

There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by another using sharing a survey with you. Creating a Survey from scratch To create a survey from your Dashboard, select Create...

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Survey questions

Adding a question To add a question or note to your survey, click the Add new item button on the Survey Builder. This will expand a menu with all of the available question types. Question types Choice The choice question allows respondents to select one or several answers from a list using...

Read More