General
| Item | Limit |
|---|---|
| Users per account | Organisation: 5,000; Project: 10; Single user: 1 |
| Surveys per account | Unlimited |
Survey distribution and response
| Item | Limit |
|---|---|
| Responses per survey | 20,000^ |
| Respondents per email list | Organisation: 20,000^; Project: 20,000^; Single user: 500 |
^Users intending to issue a survey that expects in excess of 20,000 responses should contact help@jisc.ac.uk.
Survey text
We enforce limits for the amount of text that can be added in survey, page and question fields as below. If you wish to add contextual information to the survey that would exceed these limits, consider adding a Note.
| Item | Limit |
|---|---|
| Survey title | 1024 characters |
| Survey description | 2048 characters |
| Page title | 1024 characters |
| Page description | 2048 characters |
| Question text | 1024 characters |
| Answer option text | 1024 characters |
Answer options
| Item | Limit |
|---|---|
| Choice question | 200 options |
| Dropdown question | 500 options |
| Rating question | 10 options |
| Ranking question | 10 options |
Answers to questions
| Item | Limit |
|---|---|
| Multi-line free text responses | 32,000 characters |
| Single-line free text responses | 32,000 characters |
| File upload responses | 10MB per file |