Changing your email address

Online Surveys uses passwordless login for you to authenticate yourself, so it’s important to keep your email address up to date.

To change your email address:

Go to your Profile page by clicking your name/email address at the bottom of the sidebar menu.
Click the Edit button (pencil) next to your email address on your profile page.
Enter your new email address and again to confirm it’s correct.
Click the Submit button.
You’ll receive an email to your new email address to verify the change.
Once you click the verify button in the email, your email address will be changed and you’ll be prompted to log in with your new email address.

You’ll have seven days to verify your new email address. After seven days, the request will be cancelled and the email issued to verify the change will no longer work.

Further help and support

Writing and formatting question text

This help page details how write and format question text.

Viewing individual responses

This help page details how to find and view individual responses to your survey.

Using pre-population parameters

This help page explains how you can pre-populate answers to questions in your survey by uploading those answers to your respondent list.

Using Online Surveys for Vitae’s Research Culture Landscape Survey pilot

This help page contains guidance for running Vitae's Research Culture Landscape Survey pilot.

Using Online Surveys for PTES, PRES and UKES

Advance HE will be using Online Surveys new platform for creating and distributing surveys this year. Logging into Online Surveys Online Surveys uses passwordless technology, so no passwords are stored on the platform. To sign in, navigate to Online Surveys at app.onlinesurveys.jisc.ac.uk. Enter your registered email address and click ‘Send...

Using Online Surveys for CEDARS

CEDARS survey officers will be using Online Surveys’ new platform for creating and distributing surveys this year. Logging into Online Surveys Online Surveys uses passwordless technology, so no passwords are stored on the platform. To sign in, navigate to Online Surveys at app.onlinesurveys.jisc.ac.uk. Enter your registered email address and click...

Understanding roles

This help page explains roles in Online Surveys.

Survey questions

Adding a question To add a question or note to your survey, click the Add new item button on the Survey Builder. This will expand a menu with all of the available question types. Question types Choice The choice question allows respondents to select one or several answers from a list using...