Clearer question types: Single answer and Multi answer are now separate

  • Enhancement

We’ve made a change to how Choice and Grid questions work in Online Surveys, to make survey building clearer — and to protect your data.

Previously, Choice and Grid questions were each a single question type, with a toggle in the question editor to switch between single answer (radio) and multi answer (checkbox). That made it easy to miss what you were creating — and in some cases, changing this setting while a survey was open could lead to response data issues.

Now, we’ve split both Choice and Grid into two distinct question types:

  • Single answer (radio)

  • Multi answer (checkbox)

You’ll see these options upfront in a redesigned Add item menu, so it’s simpler to pick the right question from the start.

Add item menu

Why it helps:

  • Clearer question types up front make it obvious whether respondents can choose one answer or multiple.

  • Reduces accidental switching between single and multi answer, and prevents changes that could corrupt response data while a survey is collecting responses.

  • The redesigned menu creates space for more new question types and options as we expand the builder.

A small change that makes survey setup safer and easier — and available now in all surveys.