Admins can now temporarily deactivate users

Admins now have greater control over account access with the ability to deactivate user accounts.

This feature allows you to temporarily suspend access for users – without affecting their surveys or permissions when they are reactivated.

The user management table with the Active toggle highlighted.

What you can do:

  • Deactivate users directly from your account management settings.

  • Prevent login and platform access while retaining their survey permissions.

  • Reactivate accounts at any time if access needs to be restored.