Change log

Here’s our release history.

v3.44.4 - October 5, 2026

• Changed:
  • Moved necessary cookie information into survey footer.
  • Added validation signposting for required Grid questions in the Builder. This will make clear that validation is still required to set a minimum number of rows that need to be completed by the respondent.

v3.44.3 - September 23, 2026

• Fixed:
  • Fixed an issue where the Send survey reminder emails button could be disabled when it shouldn’t be.
  • Fixed an issue where historical dates (pre-GMT dates) submitted in Date questions could return a -1 day result in the Analyse area.
  • Fixed a visual issue in the Filters tray. A filter toggle would remain shown as on when the filter was removed using the banner at the top of the Analyse overview page.

v3.44.2 - September 22, 2026

• Changed:
  • Removed the notification from the Builder highlighting drag and drop capability.
  • Updated the Email list UI to demonstrate when issuing email has been suspended for an account or individual survey.

• Fixed:
  • Fixed an issue where it was possible for the same user to create simultaneous trial accounts.
  • Fixed an issue where the respondent-facing scheduled survey page listed UTC time as the open time instead of local time. 
  • Fixed an issue where an incorrect Running days total would be displayed on the Analyse overview page / Insights page when a survey’s schedule settings were changed to no set close date.

v3.44.1 - September 2, 2026

• Added:
  • Added a Template library, so users can create a survey from a template.
  • Added the for account Admins to create and manage account-level templates.

• Changed:
  • Respondents can now enlarge images when completing an Image choice question. 

v3.44.0 - August 27, 2026

• Changed:
  • Implemented a Verify you are human step to account registration.

v3.43.0 - August 26, 2026

• Added:
  • Added a Bot protection setting to verify your respondents are human.

• Fixed:
  • Fixed the Product update notification on the main navigation menu.

v3.42.0 - July 30, 2026

• Added:
  • Admins can change an account’s short name on the Account details page.

• Fixed:
  • Fixed an issue where users could deselect all allowed file types for a File upload question.
  • Fixed an issue with Answer piping, where a changed answer in the source question would not update the text in the destination question.

v3.41.0 - July 23, 2026

• Added:
  • 30-day free trials

v3.40.0 - July 22, 2026

• Added:
  • Image choice questions.

• Fixed:
  • Fixed an issue where there was not enough contrast for validation errors on the Builder.
  • Fixed an where the response totals on the Insights page did not decrease to reflect deleted responses.

v3.37.9 - June 29, 2026

• Added:
  • A policy confirmation step before users can issue bulk survey invitations or reminders.

v3.37.8 - June 29, 2026

• Added:
  • A Report abuse feature, which allows respondents to flag a survey they believe violates platform policies, contains harmful content, or constitutes spam.

• Fixed:
  • Fixed an issue where question descriptions were not displaying on the Builder.

v3.37.7 - June 10, 2026

• Fixed:
  • Fixed an issue where Statistics were not returning values for Choice questions.
  • Fixed an issue on the Account registration page, where entering an invalid character for Account short name would cause an error.

v3.37.6 - June 8, 2026

• Added:
  • Added temporary Dashboard message for user feedback.
  • Added a link to the Login page for users to register with Online Surveys.

• Fixed:
  • Fixed an issue where validation text on survey modals could be formatted so there wasn’t enough contrast with the background colour.
  • Fixed an issue  where the Search button on the Browse responses page did not have a meaningful accessible name.
  • Fixed an issue where the Download receipt button on the Subscriptions page did not have a meaningful accessible name.

v3.37.5 - May 22, 2026

• Fixed:
  • Fixed an issue where question up/down buttons on the Builder could be shown as inactive when they shouldn’t.
  • Fixed an issue with in-line validation for short names on account creation.

v3.37.4 - May 21, 2026

• Added:
  • Ability to preview an individual question from the Builder.

• Fixed:
  • Fixed an issue where a Ranking question could not be saved after bulk-adding options.

v3.37.3 - May 7, 2026

• Changed:
  • Temporarily removed automated notification alert from What’s new menu item.

v3.37.2 - May 7, 2026

• Fixed:
  • Fixed an issue where unsubscribe links could return errors if the user’s email client pre-fetched the link before the user.
  • Fixed an issue where page logic could not be set on a multiple choice question.

v3.37.1 - May 6, 2026

• Fixed:
  • Fixed an issue where an error could occur when downloading a Key file CSV.

v3.36.0 - May 1, 2026

• Added:
  • Reorder questions and pages using drag and drop.
  • Add an item between questions.

v3.35.1 - March 16, 2026

• Fixed:
  • Fixed the Terms and Conditions link on the Account registration page.
  • Fixed an issue where the Responses XLSX download would fail to download if it included an unanswered File upload question.

v3.35.0 - March 16, 2026

• Fixed:
  • Fixed an issue where the character count could overlap the text input for multi-line questions.
  • Fixed an issue where manually closing a survey would result in Drop out data being removed from the Insights page.
  • Fixed an issue with embedding Dailymotion videos.

v3.34.4 - March 10, 2026

• Fixed:
  • Fixed an issue where surveys with Ranking questions could not be successfully saved.

v3.34.3 - March 9, 2026

• Fixed:
  • Fixed an issue where surveys with some locked questions could not be successfully saved.

v3.34.2 - March 6, 2026

• Added:
  • Added new standalone question types for single-choice and multi-choice Choice and Grid questions..

• Changed:
  • Redesigned the Add item menu on the Builder to accommodate new question types.
  • Changed the Average response time format on the Insights page to HH MM SS.
  • Changed the Average response time on the Insights page to display the median instead of the mean.

• Fixed:
  • Fixed an issue where the main navigation would disappear when a user’s session expired.
  • Fixed an issue where the format of response totals was inconsistent for totals over 1k on the Analyse overview page.
  • Fixed an issue on mobile where some buttons were misaligned on the Builder.

v3.34.1 - March 6, 2026

• Changed:
  • Improved support for +1 alias email addresses during login.

• Fixed:
  • Fixed an issue where all menu items couldn’t be reached in the Account area on some window sizes. 

v3.34.0 - February 9, 2026

• Added:
  • Introduced our new File upload question.

• Changed:
  • Where a respondent accesses a survey using Access Control with the public URL, the Respondent ID is no longer case-sensitive if an email address is used.

• Fixed:
  • Fixed an issue with animation of the pie chart legend.
  • Fixed an issue where the Insights tab was not in line with the other Analyse tabs. 

v3.33.5 - January 28, 2026

• Fixed:
  • Fixed an issue where pre-populated answers would not persist when a survey session was restarted.
  • Fixed an issue where Unicode non-characters could be submitted in free-text answers, which could cause Excel downloads not to open.

v3.33.4 - January 21, 2026

• Fixed:
  • Fixed an issue where the side navigation would disappear on logout on the Distribute page.
  • Fixed a visual bug that affected the selection of some text styles in the Note text editor.
  • Fixed an issue where numbered lists could be added to question titles but would not be displayed on the survey.