Change log

Here’s our release history.

v3.45.4 - November 9, 2026

• Fixed:
  • Fixed an issue where a screened out respondent could be redirected to the login page when they refreshed the screening message page. They will now be returned to the beginning of the survey in that instance.

v3.45.3 - November 3, 2026

• Changed:
  • Added an Insert piping button to question and note editor ribbons, so users can more easily find how to pipe answers from one question into the text of another.

• Fixed:
  • Fixed an issue where the response of a respondent screened out on the final numbered page of a survey could still be submitted.

v3.45.2 - November 3, 2026

• Changed:
  • Changed date and time pickers on surveys to use native browser pickers, to improve the usability of Date and time questions.
  • Added a temporary feedback link to Response digests to get users’ thoughts on the feature.

• Fixed:
  • Fixed an issue where setting date and time validation using the inputs could with the data and time input for setting validation rules for Date / Date and time questions. 

v3.45.1 - October 26, 2026

• Changed:
  • Improved UX for users who land on pages they don’t have permission to access, returning contextual information rather than error codes.

• Fixed:
  • Fixed an issue where number validation for Single line questions could allow a single letter to be submitted sucessfully.

v3.45.0 - October 26, 2026

• Changed:
  • Moved to database-managed user sessions.

• Fixed:
  • Fixed an issue where searching any paginated table would fail if searching from page 2 onwards.
  • Fixed an issue where postcode validation for Single line questions allowed the outbound code to be submitted on its own.

v3.44.4 - October 5, 2026

• Changed:
  • Moved necessary cookie information into survey footer.
  • Added validation signposting for required Grid questions in the Builder. This will make clear that validation is still required to set a minimum number of rows that need to be completed by the respondent.

v3.44.3 - September 23, 2026

• Fixed:
  • Fixed an issue where the Send survey reminder emails button could be disabled when it shouldn’t be.
  • Fixed an issue where historical dates (pre-GMT dates) submitted in Date questions could return a -1 day result in the Analyse area.
  • Fixed a visual issue in the Filters tray. A filter toggle would remain shown as on when the filter was removed using the banner at the top of the Analyse overview page.

v3.44.2 - September 22, 2026

• Changed:
  • Removed the notification from the Builder highlighting drag and drop capability.
  • Updated the Email list UI to demonstrate when issuing email has been suspended for an account or individual survey.

• Fixed:
  • Fixed an issue where it was possible for the same user to create simultaneous trial accounts.
  • Fixed an issue where the respondent-facing scheduled survey page listed UTC time as the open time instead of local time. 
  • Fixed an issue where an incorrect Running days total would be displayed on the Analyse overview page / Insights page when a survey’s schedule settings were changed to no set close date.

v3.44.1 - September 2, 2026

• Added:
  • Added a Template library, so users can create a survey from a template.
  • Added the for account Admins to create and manage account-level templates.

• Changed:
  • Respondents can now enlarge images when completing an Image choice question. 

v3.44.0 - August 27, 2026

• Changed:
  • Implemented a Verify you are human step to account registration.

v3.43.0 - August 26, 2026

• Added:
  • Added a Bot protection setting to verify your respondents are human.

• Fixed:
  • Fixed the Product update notification on the main navigation menu.

v3.42.0 - July 30, 2026

• Added:
  • Admins can change an account’s short name on the Account details page.

• Fixed:
  • Fixed an issue where users could deselect all allowed file types for a File upload question.
  • Fixed an issue with Answer piping, where a changed answer in the source question would not update the text in the destination question.

v3.41.0 - July 23, 2026

• Added:
  • 30-day free trials

v3.40.0 - July 22, 2026

• Added:
  • Image choice questions.

• Fixed:
  • Fixed an issue where there was not enough contrast for validation errors on the Builder.
  • Fixed an where the response totals on the Insights page did not decrease to reflect deleted responses.

v3.37.9 - June 29, 2026

• Added:
  • A policy confirmation step before users can issue bulk survey invitations or reminders.

v3.37.8 - June 29, 2026

• Added:
  • A Report abuse feature, which allows respondents to flag a survey they believe violates platform policies, contains harmful content, or constitutes spam.

• Fixed:
  • Fixed an issue where question descriptions were not displaying on the Builder.

v3.37.7 - June 10, 2026

• Fixed:
  • Fixed an issue where Statistics were not returning values for Choice questions.
  • Fixed an issue on the Account registration page, where entering an invalid character for Account short name would cause an error.

v3.37.6 - June 8, 2026

• Added:
  • Added temporary Dashboard message for user feedback.
  • Added a link to the Login page for users to register with Online Surveys.

• Fixed:
  • Fixed an issue where validation text on survey modals could be formatted so there wasn’t enough contrast with the background colour.
  • Fixed an issue  where the Search button on the Browse responses page did not have a meaningful accessible name.
  • Fixed an issue where the Download receipt button on the Subscriptions page did not have a meaningful accessible name.

v3.37.5 - May 22, 2026

• Fixed:
  • Fixed an issue where question up/down buttons on the Builder could be shown as inactive when they shouldn’t.
  • Fixed an issue with in-line validation for short names on account creation.

v3.37.4 - May 21, 2026

• Added:
  • Ability to preview an individual question from the Builder.

• Fixed:
  • Fixed an issue where a Ranking question could not be saved after bulk-adding options.

v3.37.3 - May 7, 2026

• Changed:
  • Temporarily removed automated notification alert from What’s new menu item.

v3.37.2 - May 7, 2026

• Fixed:
  • Fixed an issue where unsubscribe links could return errors if the user’s email client pre-fetched the link before the user.
  • Fixed an issue where page logic could not be set on a multiple choice question.

v3.37.1 - May 6, 2026

• Fixed:
  • Fixed an issue where an error could occur when downloading a Key file CSV.

v3.36.0 - May 1, 2026

• Added:
  • Reorder questions and pages using drag and drop.
  • Add an item between questions.

v3.35.1 - March 16, 2026

• Fixed:
  • Fixed the Terms and Conditions link on the Account registration page.
  • Fixed an issue where the Responses XLSX download would fail to download if it included an unanswered File upload question.

v3.35.0 - March 16, 2026

• Fixed:
  • Fixed an issue where the character count could overlap the text input for multi-line questions.
  • Fixed an issue where manually closing a survey would result in Drop out data being removed from the Insights page.
  • Fixed an issue with embedding Dailymotion videos.

v3.34.4 - March 10, 2026

• Fixed:
  • Fixed an issue where surveys with Ranking questions could not be successfully saved.

v3.34.3 - March 9, 2026

• Fixed:
  • Fixed an issue where surveys with some locked questions could not be successfully saved.

v3.34.2 - March 6, 2026

• Added:
  • Added new standalone question types for single-choice and multi-choice Choice and Grid questions..

• Changed:
  • Redesigned the Add item menu on the Builder to accommodate new question types.
  • Changed the Average response time format on the Insights page to HH MM SS.
  • Changed the Average response time on the Insights page to display the median instead of the mean.

• Fixed:
  • Fixed an issue where the main navigation would disappear when a user’s session expired.
  • Fixed an issue where the format of response totals was inconsistent for totals over 1k on the Analyse overview page.
  • Fixed an issue on mobile where some buttons were misaligned on the Builder.

v3.34.1 - March 6, 2026

• Changed:
  • Improved support for +1 alias email addresses during login.

• Fixed:
  • Fixed an issue where all menu items couldn’t be reached in the Account area on some window sizes. 

v3.34.0 - February 9, 2026

• Added:
  • Introduced our new File upload question.

• Changed:
  • Where a respondent accesses a survey using Access Control with the public URL, the Respondent ID is no longer case-sensitive if an email address is used.

• Fixed:
  • Fixed an issue with animation of the pie chart legend.
  • Fixed an issue where the Insights tab was not in line with the other Analyse tabs. 

v3.33.5 - January 28, 2026

• Fixed:
  • Fixed an issue where pre-populated answers would not persist when a survey session was restarted.
  • Fixed an issue where Unicode non-characters could be submitted in free-text answers, which could cause Excel downloads not to open.

v3.33.4 - January 21, 2026

• Fixed:
  • Fixed an issue where the side navigation would disappear on logout on the Distribute page.
  • Fixed a visual bug that affected the selection of some text styles in the Note text editor.
  • Fixed an issue where numbered lists could be added to question titles but would not be displayed on the survey.