Change log

Here’s our release history.

v3.32.0 - October 28, 2025

  • Fixed:
    • Fixed an issue where content on the Builder was grouped in a way that could confuse screen readers.
    • Fixed an issue where some Dashboard filters could overlap on smaller screen sizes.
    • Fixed an issue where labels on chart download PNGs could become cut off.

v3.31.0 - October 28, 2025​

  • Added:
    • Added a new What’s new button to the main menu so users can easily read about new features.

v3.30.0 - August 4, 2025

  • Added:
    • Introduced the ability for respondents to automatically resume their response if they return using the same browser.
  • Changed:
    • Introduced a new Screening icon for questions on the Builder, so users can determine a Logic question from a Screening question.
    • Redesigned the Finish Later modal.
  • Fixed:
    • Fixed an issue where long multi line answers were truncated in the My responses PDF.
    • Fixed an issue where the Previous button’s height was not consistent with the Next button’s height on mobile.
    • Fixed an issue where Grid row order was inconsistent on the Benchmarking summary XLSX download.
    • Fixed an issue where content could overlap on the Build page if large grids are added.

v3.29.0 - August 4, 2025​

  • Added:
    • Introduced a new Ranking question type that allows respondents to drag and drop options in order of preference.
    • Introduced a new process for identifying respondents who have opted out of receiving survey invitation emails.
  • Fixed:
    • Fixed an issue with downloading chart images using Firefox.
    • Fixed a small display issue for the Finish Later modal on mobile.
    • Added validation to prevent disallowed characters in the Sender field in survey invitation emails.

v3.28.0 - July 18, 2025​

  • Added:
    • Introduced the ability for admins to deactivate (temporarily suspend) a user’s access to their account.

v3.27.0 - July 9, 2025​

  • Changed:
    • We’ve redesigned our Launch and Distribute settings pages, combining them into a single, more intuitive Launch page.
      • Pre-population settings are all in one place on the new Launch page.
    • Filters and sorts applied to the survey list in your Dashboard will now persist for your entire session.
    • We’ve added a tool tip to the Anonymous toggle on the Respondent list, to provide more context.
  • Fixed:
    • Fixed an issue where the tool tips for the toggles on the Build Settings page could not be opened using a keyboard.
    • Fixed an issue where answer options in the Benchmarking report XLSX download were not always shown in the correct row order.
    • Fixed an issue where a negative new response count could be displayed on Response digests if a response was deleted the previous day.
    • Fixed an issue where the Dashboard search did not return surveys based on the Dashboard name of the survey – searching for either the Dashboard name or the survey title will now return the survey.

v3.26.0 - June 24, 2025​

  • Added:
    • Introduced a Custom survey theme editor.
    • Introduced an XLSX response data download.
    • Introduced new tools for Admins:
      •  A User permissions page that details which surveys each user in your account has permissions to.
      • A No permissions tag displayed on the survey list on your Dashboard to indicate when no users have access to a survey.
    • Added a Copy survey URL action to the Survey actions menu on your Dashboard.
  • Fixed:
    • Fixed an issue where horizontal bar chart labels are not truncating correctly on the PDF export.
    • Fixed an issue where response data could be misaligned in some cases where logic was used.
    • Fixed an issued where attempting to unsubscribe to survey invitations could generate a 404 error.
    • Fixed an issue there survey title changes were not reflected in the survey list on the Dashboard.

v3.25.0 - June 16, 2025​

  • Changed:
    • Previewing your survey from the Survey actions menu on the Dashboard now opens a new tab.
    • It is now possible to preview a closed survey.
  • Fixed:
    • Fixed an issue where it was not possible to dismiss the calendar dialog with the keyboard.
    • Fixed an issue where the Clear selected button for Grid questions did not pick up the colour from every available theme.

v3.24.0 - May 12, 2025​

  • Added:
    • Introduced the ability to set a Dashboard name for your surveys, for easier identification and organisation.
  • Changed:
    • Improved the user interface of the Finish Later modal.
    • Replaced the Saved indicator from some Build area pages with individual snackbar confirmations, for improved feedback.
    • Changed the default theme colour from dark green to dark blue.
  • Fixed:
    • Fixed an issue where long chart labels were not truncated as expected

v3.23.1 - May 8, 2025​

  • Fixed:
    • Fixed navigation and UI issues with the Image resize tool in Notes.

v3.23.0 - April 24, 2025​

  • Fixed:
    • Fixed an issue where using a hyphen (-) in answer option text could lead to formatting issues on charts.

v3.22.0 - April 23, 2025​

  • Fixed:
    • Fixed an issue where Access Control Message formatting was not being displayed on the survey renderer.
    • Fixed an issue where the Statistics dropdown element was being included in chart image downloads.

v3.21.0 - April 16, 2025​

  • Added:
    • Introduced the ability to customise and send separate survey reminder emails. 
    • Introduced Statistics for quantitative questions.
  • Changed:
  • Fixed:
    • Fixed an issue where the Send invitation emails modal did not always display the correct number of emails being issued.
    • Fixed an issue where filters could break if a question used in the filter was deleted. This is now handled more gracefully.

v3.20.0 - April 2, 2025​

v3.19.1 - March 31, 2025​

  • Fixed:
    • Fixed an issue where paragraph breaks were not included for Multi line responses on the Analyse overview and Browse responses.
    • Fixed an issue where filters could break if an answer option used in the filter was deleted. This is now handled more gracefully.

v3.19.0 - March 24, 2025​

  • Added:
    • Introduced the ability to set your own custom Survey closed message via the Messages page.
  • Changed:
    • The Expected responses field on the Distribution settings page now automatically updates to reflect the number of respondents in your respondent list if you have uploaded one.
    • We’ve changed how questions or grid rows without responses are displayed on the Analyse overview page to be more concise and to save space.
    • We’ve improved the experience for users attempting to accept an expired user invitation, by delivering a more meaningful login error.

v3.18.0 - March 20, 2025​

  • Added:
    • Added a button to the respondent list table to copy a respondent’s unique URL to your clipboard, so you no longer have to export the list to access a URL for just one respondent.
  • Changed:
    • Introduced improvements to keyboard navigation and screen reader ability for the survey renderer.
  • Fixed:
    • Fixed an issue where answer options were not always in the correct order in the Summary XLSX download.
    • Fixed an issue where the WYSIWYG controls in the Email customiser were not always displayed properly depending on screen scaling.
    • Fixed an issue where attempting to bulk delete a large number of users could cause an error.

v3.17.0 - March 17, 2025​

  • Added:
    • Added an Account details page to the Account area, so admins can keep their account information up to date. 
  • Changed:
    • Added page headings to the question selector when applying logic, so it is easier to determine which pages questions are on.
  • Fixed:
    • Fixed an issue where the survey status indicator did not update, without refreshing, when changing the open/close dates on the Distribution settings page.
    • Fixed an issue where piped values were not displayed in the Responses PDF download (for respondents).
    • Fixed an issue where a hidden pre-populated question could not be used to determine question logic.

v3.16.0 - February 27, 2025​

  • Added:
    • Introduced new Help and support landing page via the side navigation menu.
  • Fixed:
    • Fixed an issue where page logic could erroneously be applied to the first page of a survey by deleting previous survey pages, which could lead to a response submission error.
    • Removed the Question description field from the Note properties modal as this was redundant.

v3.15.0 - February 25, 2025​

  • Changed:
    • Relabeled the Renew Subscription button on the Subscriptions page to View quote & renew subscription, so it is clearer that admins can use this button to generate their renewal quote.

v3.14.0 - February 10, 2025

  • Added:
    • Introduced a new bulk select feature to the survey list on your Dashboard, that will allow you to delete multiple surveys at a time.
    • Introduced a Survey bin.
      • When you delete a survey, it will be moved to your Survey bin for 30 days before being permanently deleted. You can restore a survey from your Survey bin and you can permanently delete a survey before the 30 days expires.
  • Changed:
    • Dashboard refresh: we’ve tidied up the Dashboard so that lesser-used features are no longer as prominent.
      • The Import survey button has been moved to the Create survey menu.
      • The Download CSV button has been renamed to Download list and can be found inline with the filters and new Survey bin button.
    • We have made it clearer for users what the problem is if they try to accept a survey template for a survey that has since been deleted.
  • Fixed:
    • Fixed an issue where users could receive a 404 error when their session expired. Users will now be taken to the Login page upon session expiry.

v3.13.0 - January 10, 2025​

  • Added:
    • Introduced the ability to reorder Grid rows and columns.
  • Fixed:
    • Fixed an issue where the Dashboard page could overflow on mobile.
    • Fixed an issue where the sender name on the survey invitation customiser could not be changed.

v3.12.0 - December 19, 2024​

  • Changed:
    • Improved the question title display on charts on the Analyse overview page to better handle questions with multiple paragraphs.
    • Improved the question title display within the Browse responses page to better handle questions with multiple paragraphs.
    • Implemented accessibility improvements for the login process and Dashboard area.
  • Fixed:
    • Fixed an issue where it was not possible to scroll within modals.
    • Fixed an issue where a user’s profile could switch unexpectedly to their default account.
    • Fixed an issue with styling in the survey invitation email.
    • Fixed an issue where active page styles were not in place for some pages.

v3.11.0 - December 4, 2024​

  • Changed:
    • Removed the pulse from the loading bar for issuing survey invitation emails. 
  • Fixed:
    • Fixed an issue where the side navigation menu was not scrollable on mobile.
    • Fixed an issue where the content of the Analyse overview page overflowed.

v3.10.0 - December 4, 2024​

  • Added:
    • Introduced the Response digest feature, so you can receive regular email updates on your surveys’ responses. 

v3.9.0 - November 14, 2024

  • Changed:
    • Added the option to include a column with the response start date/time for each response in the the CSV data export.

v3.8.0 - November 8, 2024​

  • Changed:
    • Added the ability to rename a duplicate survey when it is being created.
    • Added a two-step process to provide warnings if an action taken on the Builder of a launched survey could affect response data already collected. 
    • Added a process to prevent adding logic to the last numbered page of a survey.
    • Added validation to the Pre-population settings (Settings page) to prevent duplication of parameter names.
  • Fixed:
    • Fixed an issue where email text was displayed smaller than intended.
    • Fixed an issue where it was not possible to change the colour of bold text in the Builder text editor.
    • Fixed an issue where long chart labels could overlap. 

v3.7.0 - November 4, 2024​

  • Changed:
    • This release ensures consistency of response data ordering across the Analyse overview, Browse responses, SPSS and CSV exports. Your responses will always be ordered by submission date (oldest – newest).

v3.6.0 - October 31, 2024​

  • Fixed:
    • Fixed an issue where the Analyse overview flowed off the page.

v3.5.0 - October 30, 2024​

  • Changed:
    • Simplified the Distribute Settings page to provide clearer actions and visibility of default response limit.
  • Fixed:
    • Fixed an issue where some admins continued to receive subscription renewal reminders after renewing their subscriptions.
    • Fixed an issue where users in multiple accounts experienced inconsistencies with their Dashboards when switching.
    • Fixed an issue where the question title was not surfaced on the delete question modal, where the delete affected logic related to that question.

v3.4.0 - October 21, 2024​

  • Added:
    • Added an option to exclude free text responses from csv response data exports.
  • Changed:
    • Added an option to exclude free text responses from csv response data exports.
  • Fixed:
    • Fixed an issue where the percentage calculation determined for multi-answer grids in benchmarking reports was inconsistent with the calculation on the Analyse overview.
    • Fixed an issue where the Distribute page needed to be refreshed after changing the survey’s URL before copying the new URL was possible.
    • Fixed an issue where accepting a survey template could cause an error if the source survey’s short name was too long.

v3.2.0 - September 26, 2024​

  • Changed:
    • Added a text colour reset button to question text editor.
    • Added a ‘Text to display’ field to the Add your link modal on the Survey Builder, to make adding links easier.
  • Fixed:
    • Fixed an issue where benchmarking reports were failing to load for some users.

v3.1.0 - September 10, 2024​

v3.0.0 - September 1, 2024​

  • Added:
    • Integrated subscription management.